Frequently Asked Questions

This page is designed to answer some of the most frequently asked questions we receive either via the calls we receive or by email.

If you can not find the answer for the question you are looking for please do hesitate to contact us either by email: (Click Here to email Us) or by calling us on 0845 456 2345.

We will try to update this page as regularly as we can, so please do visit again.

Choice Help Center - click here

How Do I Make A Purchase?

Its easy to place an order online. Once you have located the items you need simply place the item you require in your shopping cart by clicking on "Add To Cart".

When you add items, your shopping cart will be displayed giving you the option to "continue shopping" and add more items, or "checkout now" and complete your order.

You may change the contents of your cart at anytime, by selecting "View Cart" from the top menu

We accept credit card payment. If you are shopping from overseas, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa, MasterCard, Visa Delta, Switch, Solo & Maestro. You may also send your order and credit card information via phone, fax, or snail mail.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason.

How will I receive my order?

We use Royal Mail to delivery your order by packet post, so you should receive your order with your normal post.  Sometimes we may choose to send your order by Parcelfoce if your order is over a certain weight, however this will be at no extra cost to you.

Not At Home For Delivery?

No worries, simply enter your invoice address and select to have your order shipped to your work place, a neighbour or even a friends house.  We do try to pack parcels so they will go through a letterbox, if however your postman or the driver is unable to deliver your order they will leave a card so that you can re-arrange delivery - alternatively just call us.